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After-Hours Clinic

Welcome to the Bleams Medical After-Hours Clinic

Our after-hours clinics are available only for rostered patients only. If you are a rostered patient of Dr. Dwivedi or Dr. Qayyum, you have access to this service for urgent medical problems during weekday evenings and weekends.

We are part of a Family Health Organization (FHO) which is a group of doctors in Kitchener-Waterloo that take turns seeing FHO patients with urgent problems after hours.
 

By using our after-hours services, you get:
✔ Access to a trusted team who has your full medical history
✔ Continuity of care, with updates shared directly with your family doctor
✔ No need to visit outside walk-in clinics, which can lead to fragmented care
 

How Do You Access the After-Hours Clinic?
 

Call First — Do Not Walk In Without Calling
All after-hours clinic (AHC) visits must be pre-booked by phone. Please do not show up at the clinic without calling ahead as the location of after-hours clinic varies. 
 

To access after-hours care:

  • Call our office at 519-742-4321 (or 519-904-2663) after 4:00 PM on weekdays.

  • Listen carefully to the voicemail announcement for instructions on how to reach the on-call family doctor or clinic.

When Are After-Hours Clinics Available?
 

We offer after-hours services at the following times:

  • Monday to Thursday: 5:00 PM – 8:00 PM

  • Friday: 1:00 PM – 5:00 PM OR

  • Saturday & Sunday: 9:00 AM – 12:00 PM
     

Important:

  • These visits are for urgent concerns only — not for routine matters.

  • Please arrive early; clinics may stop accepting patients before the posted end time if capacity is reached.

What Counts as an Urgent Medical Problem?

The after-hours clinic is meant only for medical problems that cannot wait until our office reopens.

Examples of urgent concerns:

  • Sudden or worsening illness (fever, infections, sore throat, minor injuries)

  • Urgent prescription needs (e.g., running out of essential medication)

  • Acute symptoms needing timely medical evaluation
     

Not appropriate for after-hours clinics:

  • Routine prescription refills

  • Forms or paperwork

  • Follow-up on non-urgent issues

WHY CHOOSE AFTER-HOURS CLINICS OVER WALK-IN CLINICS?
 

We strongly discourage our patients from visiting walk-in clinics for several reasons: 
​

  • The FHO doctors running after-hours clinics can access your medical records to ensure they are familiar with your medical history, which leads to better comprehensive care.

     

  • The FHO doctors also share your visit records with your family physician, ensuring continuity of care.
     

  • Walk-in clinics typically don't share your visit records with your primary doctor which may disrupt your health care management. 
     

  • Your family doctor will not know what happened at the walk-in clinic, what tests were ordered, or what treatment/referrals were done. 
     

  • Your family physician may be charged by the Ministry of Health for the cost of your walk-in visit.
     

  • Repeated walk-in clinic visits could lead to de-rostering from your family doctor's FHO and the loss of after-hours services. 

Need Advice? Call THAS 24/7

If you’re unsure whether you need to be seen, you can also call the Telephone Health Advisory Service (THAS) at 1-866-553-7205 for free, confidential nurse advice available 24 hours a day, 7 days a week.

© 2024 Bleams Medical Centre 

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